Deskphone, smart phone — no phone. What’s the difference?
As smartphones have become the central hubs for business users to manage communications and store contacts, traditional business desk phones are increasingly becoming isolated, less-useful devices. In fact, according to a new third-party survey of 486 U.S. workers with access to both a dedicated work desk phone and a smartphone, only one in two regularly use their desk phones for making voice calls, and one in three prefer to use their smartphones to make voice calls—even when they have easy access to a desk phone. One in three say they are willing to give up desk phones at work entirely.